FAQ on Hybrid Battery Replacement
Updated: Sep 28
Replacing your hybrid battery pack is an important decision.
Check out our FAQ below to answer some of the top misconceptions to learn more about hybrid battery replacements so that you can make a better decision for your vehicle.
1) Why you should insist on the original genuine hybrid battery pack over the "OEM" hybrid battery pack? What is the difference?
Do not be confused by so-called "OEM batteries" because they do not exist for the hybrid battery pack. There are only cheap battery packs which are produced by 3rd parties in other countries which come in different form and shape and have lower capacity, power, and energy level. These are not crash tested and present with fire risk as they are not meant to work well with the original hybrid system in your vehicle and will have lower fuel savings and performance.
Our batteries at hevshop are 100% genuine and coded with original factory production details. These are safe, crash-tested, and made to the specification originally designed for your vehicle’s hybrid system.
Photos of an original prismatic battery pack that have production serial:
2) Why are there still shops that offer cheap repair services for the battery pack and changing cells or modules?
Changing modules and cells are the old concept to save on repair costs. This is only a temporary solution to eliminate the malfunction indicator light (MIL) from coming on. This temporary solution will cause undesirable outcomes due to the mixing of old modules that are though balanced in voltage but have issues with uneven capacity, power, and energy level.
3) What is the difference between new and remanufactured batteries?
- New battery pack are 100% genuine and original from the factory
- Remanufactured are also original and have about 80-90% of the New battery capacity, power, and energy level
Hevshop provides both types with lifetime* warranty option available
4) What does hevshop lifetime* battery warranty mean?
In general, the remaining life of your vehicle COE. *Our lifetime warranty is currently applicable for certain Lexus and Toyota models only.
5) Is hevshop lifetime battery warranty transferable?
Yes, with additional charges on a case by case basis
6) What is the requirement?
The vehicles need to be serviced at every 10,000 km or 6 months interval for data read with us
7) What are the models that we handle?
We cover most Lexus and Toyota model, please contact us for more details
LEXUS : CT200 UX250h IS300h ES300h NX300h RX400h/450h LS600h etc.
TOYOTA : PRIUS AQUA PRIUS C SAI COROLLA AXIO NOAH VOXY ESQUIRE SIENTA RAV4 CAMRY CROWN ALPHARD HARRIER ESTIMA ALPHARD VELLFIRE etc.
HONDA: CIVIC INSIGHT CRZ ACCORD ODYSSEY FIT VEZEL FREED GRACE
PORSCHE : CAYENNE HYBRID S PANAMERA S HYBRID
VW : TOUAREG HYBRID
8) What is the turnaround time?
Most of our battery pack are tested and pre-installed to specification and ready for use,
We offer a quick turnaround in just hours. Guaranteed to perform, safe assured and with a long warranty period
9) Why choose us?
Our parent company in Japan is closely related to the automotive manufacturers and our local partners are connected internationally to the latest battery technology and pioneer in the field.
We are the leading hybrid electric vehicle service center with SAE international credentialing from the U.S. with a leader who is an ex-designer with Toyota Motor Corporation, leading in the hybrid electric vehicle technology.
10) 0% Easy Payment Plan Available
For DBS / POSB Cardholders, enjoy an interest-free payment plan on your hybrid battery pack replacement with us. Plans of 6 to 12 months of installments are available!
Contact us: 6352 9268 | 8338 6197
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